Case Studies

Challenging Strategy becomes Practical Workstreams

Staying relevant to members and the motoring public is a big challenge for the body representing the UK parking profession. It’s many-headed strategy, designed collaboratively to trigger change, was in danger of becoming undeliverable given tight budgets and headcount.

The BPA’s Head of Public Affairs Dave Smith shared his concerns with Jo Ann Sweeney, asking for how they could turn the blueprint into activities demonstrating taking action on the issues members are concerned about.

Read about the solutions the BPA feels confident of implementing.

Holistic Approach & Accountability Prevent Crises

How would you respond to negative media coverage? You’re an organisation with clear roles and responsibilities and none touches on crisis management.

Will your response be shock, denial, anger, buck-passing? What if the crisis was triggered by your client or supplier?

Here is the support we provided to prevent crises in the first place, and plan a structured pan-organisation response, just in case.